Package Includes:
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
very satisfied
Super tripod, consistent with what I expected and very practical. It arrived much faster than what was announced and very well packaged. It fulfills all its functions and is lightweight, easy to carry.
I am satisfied mn package arrived in time thank you very much
The tripezinho is just like the photo came well packed not taxed that was my biggest fear, am delighted.
All pieces on description of product were delivered
very nice setup
Order 26/2/22 received 18/3/22 well packed and perfect condition, lack to test
Wow wow lo maximo…. 3 meter pedi and amazing lighting only takes 3 weeks thank you so much in love
Go the item earlier than expected love it soo much might buy a bigger one
Very red. Three colors with dimming. I use constantly. The cat once fell on it and it fell, and fortunately everything works, so I advise the store :)
It's great, it's just like I wanted. Thanks to the store. I'm proud of my purchase.
Good I love it
Super
Great product, very good quality and very well finished. Tested the light modes, brackets and tabs and all good quality. Lighting is great. Recommend just look ring size before buying it can you look small.
Very good
Fast delivery .. Complete set .. The store divided the parcel into two parts, and apologized for it .. Boxes of course pomped, but the purchase did not spoil .. Everything works properly, everything is fixed, everything is spinning .. There is not enough instructions for assembling .. Product definitely recommend to buy, as well as the seller himself ..
Fast delivery (in 2 packages). The store is responsive and very professional (thank you). And... I love the lamp is beautiful, I took the biggest. I will show you the different sizes we can have with it's top
I love it
Ordered for the work of the wife! The light is clear, there are different modes, the tripod is steady! The goods are satisfied!
It is exactly as described, wine in perfect state and relatively fast to Canary Islands (a little depressed the box). The light has 3 modes white, yellow and mixed. Seesaw switch. Light to the max is powerful. The only criticism I give is that the tripod stand is ridiculous and light. Consider that my pictures are polluted featuring light natural sun.