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Photography Background Support Kit

19 reviews
100% of buyers enjoyed this product! 2310 orders
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30-50 days
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  • Item Type: Backdrop Crossbar Kit
  • Size: 2 x 2  m;  2 x 3 m; 2.6 x 3 m
  • Clamps: 4 Pcs

Package Includes:

  • 1 x Backdrop Crossbar Kit
  • 4 x Clamps
  • 1 x Portable Bag
Photography Background  Support  KitPhotography Background  Support  KitPhotography Background  Support  KitPhotography Background  Support  Kit
Photography Background  Support  KitPhotography Background  Support  Kit

Shipping

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

RETURNS

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Dovescity Electronics (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://dovescity.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Real customer reviews

19 reviews
100% of buyers enjoyed this product!
5 stars
(19)
4 stars
(0)
3 stars
(0)
2 stars
(0)
1 star
(0)
Buyer
Review
V***n
verifed buyer
16 Nov 2022

Fast shipping item as described

Customer
verifed buyer
17 Nov 2022

Very fast delivery, all quality, good goods.

V***y
verifed buyer
18 Nov 2022

Racks are good, good. I took the maximum size so as not to push to the end. So it turns out more stable. Delivered to Khimki in 3 days. Shock!

O***a
verifed buyer
18 Nov 2022

Delivery 3 days to Mosk. OBL. everything corresponds. It is very easy to assemble. I ordered additional fasteners. Many thanks to the store for the efficiency.

M***D
verifed buyer
18 Nov 2022

As indicated fast shipping.

V***c
verifed buyer
18 Nov 2022

Very fast shipping, it's come to Croatia in yust 4 days. Product is good.

A***n
verifed buyer
18 Nov 2022

Everything is super!

S***i
verifed buyer
19 Nov 2022

I love everything about it

9***r
verifed buyer
19 Nov 2022

Strong, quality. Comfortable cover. Brought in less than a week by courier. Photographed at Home Daughters, happy as an elephant! In the studio you do not need to walk)) backgrounds ordered from the same store, I recommend! Thank you!

G***a
verifed buyer
19 Nov 2022

I arrive in 6 days, I loved it.

Customer
verifed buyer
21 Nov 2022

Delivered on time. Quality is good. Very pleased. Below, I even took a photo of the camera without additional illumination and on an unglazed green background. When replacing the background in the Pinnacle Studio 24 editor, the background swing is good. The store sent quickly. Track number was tracked. And the work of the Russian Post, where I received an order-above all expectations. Seller recommend.

Z***a
verifed buyer
22 Nov 2022

Fabulous high speed light…. Daily. Don't believe top

M***i
verifed buyer
23 Nov 2022

Thank you very much store! Excellent product as described, very fast delivery ! I recommend this seller! 5stars

Customer
verifed buyer
23 Nov 2022

Less than 10 days

U***o
verifed buyer
26 Nov 2022

very and good quality

J***a
verifed buyer
28 Nov 2022

suppppperrr, thank you so much, exactly as in description :) I recommend the store

A***r
verifed buyer
28 Nov 2022

very fast deliviry , good service thanks !

А***к
verifed buyer
29 Nov 2022

G. Penza. Ordered 16.02 brought home 22.02. Everything is consistent with the description.

A***s
verifed buyer
29 Nov 2022

Very well. The funds extend very well. For the price just look after the tweezers that took off some rubber bands he was wearing. And I would have liked it to be more massive. I put photo of an already extended background

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