- Item Type: Studio Lighting
- Material: Metal, Cloth
- Base Type: E27
- Lightbox Size: 70 x 50 cm / 27.56 x 19.69 inch
- Height: 68-200 cm / 26.77-78.74 inch
Package Includes:
- 1 x Lightbox
- 1 x Stand
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Buyer protection
Safe shopping
Easy returns and refunds
Free shipping worldwide
Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dovescity Electronics (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://dovescity.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Recommendations
Real customer reviews
17 reviews
100% of buyers enjoyed this product!
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Thank you store. When I made an order it turned out that the goods were not available, the seller immediately wrote and offered to wait or cancel the order, if I do not want to wait. I agreed to wait. The goods came very quickly 11 sent and came 19 , 8 days. Everything matches. I did not try the work, but I'll try it next week. I advise everyone to be a responsible seller.
Good time of day. The quality of the goods is excellent all as in the picture, everything is well packed. Of the minuses, this is a long delivery but this is the fault exclusively of the delivery service, the store is responsive and answered all my questions, although I could also find answers to them them the power wire is a little short, you have to somehow adapt, but it's not so much. Everyone is happy with the many thanks to the seller.
Although they wrote that they will deliver until 05.07.22 brought the day 08.07.22. But without these moments, very satisfied with the delivery, very quickly on June 29 ordered, on July 8 received a whole but very dusty. everything works, no nuances of goods.
All OK Tripod great, a good softbox, lamp huge and very bright, has 3 light temperature, packed very well
For this money softbox fire. Pretty good quality. Delivery generally pleased, very quickly, a week and Kurjer delivered home!
Excellent quality.
Great softbox! Ordered with lamp 135 W, has 3 colors (cold, warm and medium). Lights the room better than the chandelier. Took under the shooting of the video as the main light, copes perfectly!
Very good quality very good lighting only parts tightening it is plastic seems not last long. Seller sent two bundles facilitated to not be taxed.
Great investment! It is better ring lamp, the light is soft. The lamp (exactly the bulb) is huge))) but it shines well, collected minutes in 5.
I was wowed the quality is top came to France 3 days I recommend it thanks store
Good softbox. Very fast delivery by courier. Took with a lamp for 70 W UFO bulb. Shines well, three color modes with the possibility of a smooth transition between them. Remote. The tripod is quite stable. In general, for such a price, an excellent thing.
Goods received, great quality for money. Good packaging. Great store.
My softbox is here. In excellent condition. For this money is generally perfect. In the complete set the lamp in a cold shade. The only negative is the cover is small. Only the umbrella is placed. Trifoot needs to be carried separately. See photo
Happy shopping, comfortable and light softbox) opens as umbrella, easy to install)
Ordered a softbox back in January, received March 16, because in the warehouse, from where they ordered, the goods finished. But it's not so scary because it wasn't in a hurry. The store is very welcoming and everything is available explains. There are no complaints about softbox. Came a complete set, it remains only to figure out what cap to buy a bulb. Without an adapter, immediately with a Russian plug, which is not always convenient, but for home or studio use will go. Recommend.
Delivery was long though Express but quality pleased
Perfect! I recommend to 100%. Fast delivery and received in very good condition!