We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dovescity Electronics (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://dovescity.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Thanks to the normal endoscopes, vayfay like normal but sometimes with подвисанием but okay, focal length is set as you lucky, from 3h cm best focus to ~ 10 cm best focus, look at the pictures hand, one photo shows stripes prints and other all dull, Second take these endoscopes in the dimensions of the camera head is very big, the length about 50mm and diameter about 8,2mm that is very much, and bad that ordinary wired endoscopes purchased separately to this vayfay blocks software does not fit, in general, the money is of course
It works, Wai FAI transmitter came loaded. The quality of the photo, the video is so-so but you can consider, the signal Wai FAI is covered sometimes. I attach the photo from the endoscope. First photo reflection from the mirror
A leírásának megfelelően működik. Gyors szállítás. Megbízható eladó. Minden rendben van. Köszönöm. It works as described. Fast delivery. Reliable store. Everything is in order. Thank you.
Specially put 5 stars so the review does not go down the list All those who read the review put laik to the review come out in top reviews In short, this is some kind of stable working stuff! Made an order of 10 PCs and all endoscopes then work normally then hang out for a few minutes then again try to work then do not show in the app at least what do you do, do attempts to reboot the weifay block sometimes give the result sometimes no, as the size of the endoscope head is very large by modern standards head diameter 8,5mm length 5 cm. It is impossible to connect a 5,5mm wired endoscope bought separately, shorter than some trash not working stably, I recommend taking on more expensive WiFi endoscope on the app. The focal length of all endoscopes from ~ 3 to ~ 10 cm to whom as lucky, I will not buy any more here, some nerves and losses
Working capacity did not check. I'll drop it if there's a problem. Thank you.
Bought the hard and is very good, the quality by WiFi is very good. The LED is very strong and the accessories are phenomenal, recommend to everyone.
Works well. I find that the wifi adapter performance is decent but best performance (not surprisingly) is had when connected via USB. I also found that using VLC or even Zoom was able to squeeze out better frame rates on my Windows 10 device. Takes some getting used to navigating and maintaining a well lit angle on things, especially as the run gets longer, but overall a great value. Packaged well and instructions were ok.
Product description exact. Came in the specified time. There was no need to communicate with the store. There was no time to check yet. Seller thanks!
A great thing. Very high quality. Very much. Convenient to madness.
Endoscope came to Rostov region for 21 days, delivery from Russia, courier service "ske". I bought (3,5 M 1200 permission), I did not check the work., I will check the feedback.
Came in 2 days to Moscow. The picture is excellent, on the example the view from the inside of the air deflector in the car at a depth of centimeters 30-40. For me, the detail is more than acceptable, I took it to look at the cylinders, I'm sure it will do. Connect m iPhone 12 pm via app in 5 seconds via QR code. On the mirror from the kit do not forget to remove the film, and then you will complain that you can see badly))
as a described this camera seems good quality thank you for everything.
Works on WiFi with iPhone 7 Plus, near the focus is good, more than 50 cm sails, but this is also normal for the declared characteristics. They took it, just to look at hard-to-reach places with a focus closer than 50 cm. We did not immerse in water and we will not.
The goods waited very long in Kazakhstan. The camera came in a nameless white box. Video quality 720r there and there is no. I doubt that it will be possible to see the quality of the Henon cylinders, but Nagar on the Pistons I hope to see.
Compliant fast delivery thank you